How A Registered Tax Agent Can Help You This Financial Year

You may believe your tax agent’s sole purpose is helping you with your tax return at the end of the financial year, however this is only part of the services they usually offer. In most cases and depending on your circumstances, they are able to offer valued support in other ways. Here are some of…

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How to deal with customer complaints

Tips for business Recognise that threats to a customer’s self-esteem will cause negative emotions because they are normal people It is important to train the frontline staff how to satify customers Resolve the problems in early stage before it is too late Regard clients’ complaints as learning materials Ensure your senior frontline staff take the…

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